Delete your Solmarch account

Updated 2026-11-15

In the game

Open Settings, choose Delete account and type DELETE to confirm. Your account is kept for 30 days; logging in during them calls the deletion off. After them it's erased.

Without the game

Write to solmarchaol@gmail.com with your Commander's name and the world it plays on. We confirm the account is yours and delete it the same way.

What's erased and what stays

Erased: your login and password, your devices, your Commanders' names, the words of your letters, your friends and blocks, your notices and your support tickets with their screenshots. Kept: the record of purchases and items, for refunds and audits; reports others filed about you, for safety; and play events as anonymous counts. Server logs go within 30 days.

Away for good: a guest account (no saved login) that never bought anything and never got past Chapter 1 is erased the same way after 12 months without being played. Any other account is kept however long you're away.